[Resolved] Unified Infotech — Company did not refund money as agreed

bradevan

Oct 24, 2016

Address: Kolkata, West Bengal

Website: www.upwork.com

I have engaged this company (Unified infotech Pvt.ltd) for a mobile app development through Elance.com and now Upworks.com. We agreed to cancel the project and company promised to refund money. After more than 6 months, I'm given multiple excuses and very delayed response. I still did not receive my money back (US $440). I can provide more evidence as needed.

I am requesting for the full amount o[censored]S $440 to be refunded back.

The website detail of the company is https://www.upwork.com/o/companies/~0156c6079c3962f744

The profile of the person that I communicate is https://www.upwork.com/fl/pratipb

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Oct 25, 2016

Complaint marked as Resolved

The company had taken steps to initiate refund process and provided evidence of communication trail with Upwork.com customer support. The process was delayed due to the migration from elance.com to upwork.com which complicated the process. To expedite the process, the company will be refunding through paypal. I'm closing this case as this is a misunderstanding due to lack of communication.

Unified Infotech customer support has been notified about the posted complaint.