Union Bank Of India — Amazon refund of a mattress

Address: Upper coonoor,the nilgiris,tamilnadu.

Respected sir, I booked a wake up (brand) mattress worth 18, 872 through amazon order ID[protected], due to unsatisfactory i returned the product to them, their refund was escalated on 290ct 2 021 vide amazon reference number 20211030, my payment was made by union Bank account number [protected] and card no [protected], later on few weeks after i los t my card and obtained new card no [protected], few weeks later Amazon inf ormed that the refund was made to the original payment method to the old card no 6 [protected], after a la ps of 8 months the amount was not credited to my bank account. Me and my husband use to go to bank twice a week for the last 8 months a nd we are very much depressed and facing financial hard ship. I request you to kindly get the amount along with compensation to me at the earliest. Thanking you