Union Bank Of India — Ap cfms transaction though ph pay failed whereas amount not refunded

Address: contact No.9491524284

Sir,
I Have made a transaction for an amount of Rs.5010/- payment through cfms.ap.gov.in for Registration challan generation purpose on 19.12.2022 through Phone pay. In this context, the amount was deducted from my SB Account bearing A/c.No.[protected] and the portal result was displayed as transaction failed.
I immediately approached phone pay help centre and the service provider mentioned that, the amount was deducted and remitted the amount to the respective bank account. But the amount transaction was resulted in website as “TRASACTION FAILED FOR THE CFMS Transaction ID [protected]”. Phone pay transaction UTR No.[protected].
Hence it is requested that, the amount pay please be arrange to credit in my respective SB Account No.[protected] at the earliest.