Union Bank Of India — Atm service

Address:

Kolkata, West Bengal, 712101

Kind Attention : Sir

My name is Sromona Saha, an account holder in your esteemed bank (Account No: [protected] ; IFSC Code: UBIN0552933). This is to notify you of a discrepancy in the ATM withdrawal dated 07/07/2017, time 7:13 PM. When I entered an amount of INR 10, 000 of cash to be withdrawn, only 20 notes of INR 100 was dispensed and the rest INR 8000 did not come out from the machine as the screen showed a message of "Service Unavailable". However, I got a SMS stating that the entire amount of INR 10, 000 was debited from my account. The ATM machine was that of Kotak Mahindra Bank, New Alipore, Kolkata branch.

I have been trying to reach the customer care number but unfortunately it is not reachable. I humbly request you to take the necessary action and direct me to the proper authorities so that I can receive my INR 8, 000 back.

Thanks & Regards,
Sromona Saha