Union Bank Of India — disabled my atm

SOMVIR kalkal

from Sonipat, Haryana

Oct 13, 2017

Address: Bhiwani, Haryana, 127306

One message sent to your side

Dear cardholder, international atm/pos transaction on your debit card 2157 has been disabled in line with rbi guidelines. To enable contact base branch/call center.
Why my atm disabled
Pls give me a solid region for my atm and resolve my problem and give suggestion for as soon as because the banking close for 2 or three days in diwali occuation

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Comments

Arjun RW

from Delhi, Delhi

Oct 13, 2017

UBI DEIT CARD DISABLED

Received the following SMS:

"dear cardholder, international ATM/POS transaction on your debit card XXXX has been disabled in line with RBI guidelines. To enable contact base branch/call centre"

Tried calling the customer care no.[protected] but when clicked to talk to customer care executive, heard the song for 5 mins but no one came on to answer the tune.

My only query is, does this "international ATM/POS transaction" statement mean only international transactions are disabled and not the transactions within the nation ?