Union Bank Of India — Fake grievance officer email id

Address: Mumbai

I am unable to contact branch remotely and several days ago I wrote emails to grievance officer email id requesting for their support.
However they are not responding. Mails have not bounced back either.

gro.[protected]@unionbankofindia.bank

I also logged a separate grievance online thru their portal but that is also not being attended at all.

Union bank grievance process is fake