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Union Bank Of India — Family Pension related

Sir, I have been sanctioned family pension by Rly authority vide letter WA/KGP/Pen/7th PC-Rev/217 dated 19/08/2021.
On several inquiry i come to know that the order has been forwarded through UBI ZO Kolkata To UBI PENTION SECTION MUMBAI on 14/9/2021 Speed post No.EW[protected].
The order was received by Mumbai UBI people received on 17/09/2021.
On correspondence with Mr, Sashi related with Rly pension section UBI New Delhi, he promised to release the same by 2nd Nov 21 but till date I could not received pension and arrears.
Kindly look into the matter and do the needfull as I am widow lady without pension last 10 years past.

Thanking you,
SURISETTI APPALALANARASAMMA
[protected]
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