Union Bank Of India — I'm complaining against bank branch they have issued my wrong credit card.

Address: 174315

Have joint account in union bank and have reqested to issue me platinum ru pay debit card that card issued on my grand mother name then i asked the procedure to change this card on my name. Bank manager told me the procedure and asked me to submit the new form. I have filled all valuable details and submit my form. They said cone after 20 days. I went after 20 days the card i got which is again on my grandmother's name then again i asked so dey askd me to come aftr 15 days now dey issue the card on my name but the card has changed. They issued me visa card now. Yesterday i talk to customer care and they told me that bank havent updated any infomation not even my phone no. Who will be the responsible for this inconvenience nd what about the service tax nd closing card charges. Its not my fault. I'll look forward for yours positive response.