Union Bank Of India — integrity/ breach of trust

Ahmed Abdulz

Oct 10, 2017

Address: Raigad, Maharashtra, 400702

I am holding an account with ubi uran branch account number ‭[protected]‬. I reside in dubai and today my brother in law sadullah bubere visited your uran branch and requested for my account passbook without any authorization letter and your staff handed a newly issued passbook for my account to him. I want to know what security do customers have with your bank? I work for emirates national bank of dubai and this is not the kind of security and confidentiality we provide to customers. This is a breach of trust and your staff has allowed someone to invade my privacy. I want to know who is the staff who gave my passbook to someone else and what action will you be taking against him. If i do not get a proper response along with a compensation i will go live on social media and i will legally sue your bank for damages.

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Union Bank of India customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by Ahmed Abdulz Your customer care does nothing to help other than generic copy paste answers

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Comments

Ahmed Abdulz

Oct 11, 2017

Your Uran branch sent me an email denying issuing a passbook and closed the grievance without my confirmation... the mobile number mentioned in the email does not even belong to me and why is there no signature of the person who replied to the email? How can a grievance be closed just like that?