Union Bank Of India — misbehaviour of employee

Address: Ranchi, Jharkhand, 834002

Website: www.unionbankofindia.co.in

I went to union bank of india ranchi doranda branch for collecting my cheque book. I applied it in the month of march, as i am working women so i am unable to visit branch in weekdays that is why i gave a letter to my father for collecting the cheque book but 3 times in may, jun and july my father visited the branch but the employees their said cheque book has not delivered yet today i. E[protected] i visited the branch but unfortunately i was not holding my account number i asked help from one employee named achal over there she asked me for last four digit of my account number i gave her but she denied that the number is incorrect. It was not possible for me to go home and bring the passbook so i requested her to search my account through addhar. She passed the aadhar to some other colleague of her and they all started their gossips, laughter and ate my 5-10 mins. I again asked achal can u now help me out she said go there and get your account number. I did and found that the last four digit i previously gave to her was correct so i went and asked i gave you the right number but you denied instead of accepting her fault she started arguing and unnecessarily shouting that you should bring your account number its your fault you don't remember your account number, i am not sitting here to give you account number which was really unethical. This was not enough 3 more female staff came and started arguing that you have applied so early and coming so late but that was not the matter i sent my father 3 times on behalf of me. I was really disappointed with the customer service provided by union bank of india doranda branch.