Union Bank Of India — Money needs to be refunded

Address: Saharanpur, Uttar Pradesh

Hi Team, My name is Sanchit Rana and I am customer o[censored]nion bank from last five years. I have paid my fee for post graduate studies through Union bank. I paid my fee for Lambton college, Sarnia, Ontario, Canada, which was told to be paid in Canadian dollars to the bank. However, the money deducted by your bank was in US dollars and the difference was almost $600. I have been sending emails and calling bank personnel from last 5 months but no one is replying me. It is unfortunate that I have to tell you that how badly services of your bank sucks. Even I have not got any single reply from any of your representative.It is sad that I am getting this kind of service from a brand name like Union bank. Following are the details which I am thinking like a fraud from Union Bank . Fee Paid - $ 6650 USD on 6th May . ( US Dollar rate was 60.28 INR, Canadian Dollar Rate was 54.93 INR) The Money deducted from my account was Rs 402545, money transferred to my college was Cad $7004 which is approx 385000. I have paid all the commissions but still I am not able to understand where is my amount of Approx Rs 15000. This is significant amount and I was expecting some kind of action from higher level but it didn't work even after escalating. Account Number : [protected] Thanks and regards, Sanchit Rana email id : [protected]@gmail.com