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Union Bank Of India — Need refund for a payment

Address: 411041
Website: Chicme.com

Hi, i had ordered a garment from chicme.com on 23rd march 2017 and i paid for the express shipping. It was supposed to be delivered to me within 7 days and it's been more than 30 days now and they are not refunding my money still even after my continuous emailing them for refund. They are trying to send me a replacement now which i do not want. I just want my money back. It costs around 6000 INR.
Can you please help me get my refund.
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