Union Bank Of India — Not Received Family Pension Since 12 Months

Address: Faizpur 425503 , Jalgaon

Respescted sir,
I Vimal Pitambar Chaudhari aged 81 years, request you that I am not receiving my Family Pension since last 12 months.
As I have submitted all the relevant documents to bank as fast as I could.
My husband named Pitambar Bhika Chaudhari was Railway ASM. His death on[protected].
As per the process, I have submitted the required documents to the bank between 1 month of my husbands' death.
The bank refused to take responsibility of the work as to go for the DRM Office. As the bank suggested to visit the DRM Pension Office, Bhusaval .
But the officers of DRM Office told that the responsibilty of your matter is of Bank.
After that submittion of documents I have visited bank for every month instead of my health issues.
I have submitted first written application with all document copies of the issue to Bank manager on[protected]
I have proof as a stamp of bank & signature of bank staff as received.
After when I recognized that my mattter is ignored I submitted another written application on[protected] to bank manager.
Then emailed at "[protected]@unionbankofindia.com" on[protected], again mailed on 1-1-2022 with attachment of PPA order and Bank Passbook.
After that I have mailed at "[protected]@nic.in" on[protected] with same attachment but no result !!
And today when I made call to Bank Manager, He is demanding more 8 to 10 days for 12 month pending work.
I have tried every possible way to get my work done but bank had never
came forward for help. Especially, the bank staff is so rude.
Now I am aged, I have my own medical and day to day expenses. I am like completely ingored by bank as I am consumer which should be treated respectfully.
Its been 12 months till now, but not given attention. I have been through tough time while Corona.

Bank Details-
Union Bank Of India
IFSC- UBIN0532452
Branch - Faizpur, Jalgaon
425503
Branch P/no.[protected]

If any lack of information please contact on [protected] or [protected]@yahoo.com

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