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Union Bank Of India — Payment Initiated but not completed issue

I paid kendriya vidyala fees through UPI my money is debited but payment status on Your site is showing Initiated but not completed and I haven't received my refund from 2 days plzz solve this issue As soon as possible
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    Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
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