Union Bank Of India — Refund of 4 % interest not received against gold loan

Address: Pune, Maharashtra, 413102

Dear sir,
My father has taken gold loan. By 7 % interest from ubi. Ubi has policy/ scheme that if pay return all loan within 1 year. You will be charged interest by 4 % and amount of interest remaining 3 % will refund in your account. Other user having same type loan has benefit of this policy and they have received 3 % interest amount on their account. But in our case we didn't received any amt. We had contacted our local branch of baramati from which we have taken gold loan, but no response from their side and answered as they dont wanted to help us. We have given written aplication/ complaint in branch but still no use.

Details as below -
Branch name - ubi of baramati, dist pune, state - mh

1) name of account holder - mr suresh marutrao jagtap

Account no - [protected]
Gold loan a/c no - 654/151
Loan recovery for [protected]

2) name of account holder - ms archana suresh jagtap

Account no - [protected]
Gold loan a/c no - 654/152
Loan recovery for [protected]