Union Bank Of India — refund of money and complaint against the bank

Union Bank Of India — refund of money and complaint against the bank

L lassan from Bengaluru, Karnataka Nov 1, 2019

I priyanka agarwal, ordered a product (Bluetooth speaker - boatstone spinx 2.0 of rs. 1, 999/-) from amazon on 28th sep 2019. But i was not satisfied with the product so i returned the product on 29 sep 2019 to amazon. I claimed for refund to amazon so amazon sent me a message for initiating refund that they had initiated my refund on 05 oct 2019, but yet i didn't get any message from my bank that for any transaction for rs. 1, 999/- so i called amazon and they provided me a reference no. For my transaction. I called my bank "union bank of india" they said that reference number is invalid and that number can be of any thing so i called amazon and discussed with this problem they advised to file charge dispute. Refund reference # 199672 +0 photos Was this information helpful? No (0) Yes (0)
Union Bank of India customer support has been notified about the posted complaint.
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Comments

Rameshwar dass

from Mumbai, Maharashtra

Nov 8, 2019

The staff appointed at kachari Road branch of ambala City do not behave properly with customer. They remain busy with their phones.
Also the FD form is too complex. Make it little bit clear and easy so that one can easily understand and the form should be readable.
Take right action in term of customer convince.