Union Bank Of India — Regarding amount deduction

Jatin Srivastav

from Dharwad, Karnataka

May 21, 2017

Address: 140507

Website: passportindia.gov.in

Dear Concern,

I have registered a complaint wide complaint number: 22165065 on 8- May-2017 for the deduction of amount on failed transactions. Bank officials are giving me 30 working days time in order to process this complaint. It is being very disappointing that online transaction are taking such a long time in processing.

If such kind of issues will take such a long time, then I am sorry to say it is totally useless online banking and digital transaction.

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Union Bank of India customer support has been notified about the posted complaint.

May 21, 2017

Updated by Jatin Srivastav Dear Concern,

I want to state that I have applied for the passport application wide reference number:17-[protected] on the name of Subrata Ray on dated :07-May-2017 via Union Bank ATM Card. I tried to pay the fees online with debit card but but due to some technical issue my was not processed and transaction failed. So I tried it second time and payment processing transaction failed again.

later I got a message from bank that payment has been deducted twice from my account and it is not refunded yet. It has been more two weeks. I have not get any amount refunded to my account till date. I am sending you the details for the transaction as below:

Applicant Name: Subrata Ray

ARN: 17-[protected]

Date: 07-May-2017

Amount: Rs 1512.75 +1512.75

Total: Rs 3025.50

Please do the need full. I shall be thankful to you for this. Looking for the positive response from your side.

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Comments

pranav ambre

from Mumbai, Maharashtra

Jun 26, 2018

Dear concern,

I had made a payment of Rs.2000 on 16th June 2017 through my debitcard, but unfortunately my transaction was failed. I raised a ticket regarding this issue and was promised to get my refund on or before 25th June 2017. Today is 26th June 2017, I still didn't received my money. I had logged a compaint regarding this through customer care executive. Kindly look into this matter.
Applicant name: Pranav Rajendra Ambre
Complaint no:[protected]