Union Bank Of India — regarding sabit money from atm

rajeshkumarjha_234@yahoo.co.in

from Muzaffarpur, Bihar

Oct 5, 2017

Address: Jaipur, Rajasthan, 302022

Dear sir,

Myself rajesh kumar jha having account in your bank from last 11 years. My account no is [protected]. I have big issue from your bank or specially your branch which is in jaipur at jawahar circle, malviya nagar ssi branch. I was withdrawal 1000 rupee on dated 4.9.2017 in evening from union bank atm but in my account rupee was dabited but i did not get money. For this tranjection, tranjection id is s18167886. After 2 min. Ago i was again withdrawal 1000 rupee and this time i get my money, tranjection id is s18175754. On dated 5.9.2017 i was called to customer care o[censored]bi for this matter. Customer care executive give me complaint no. 60707642 and said me your problem will be resolve with in 7 days. After 9 days i was again called to your customer care for this issue but again executive said me your problem will be resolve with in 3 days. After 5 days i again called your customer care than your executive said me that your application is reject from branch so contact to branch. On dated 27.9.2017 i was went to my branch at jaipur jawahar circle for this issue. I was filled a form for this issue. Today i call to at my branch for my money, your branch officer say me you have money so you are wrong or fraud, we can not help you.
Please help me for this matter, i m busy for your reply. Thanks

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Union Bank of India customer support has been notified about the posted complaint.

Oct 05, 2017

Updated by rajeshkumarjha_234@yahoo.co.in Sir I have account in union bank of india at jaipur jawahar circle ssi branch. I withdrawal 1000 rupee from same bank ATM on 4.9.17. my account dabit 1000 rupee but I did not get money. Second time I again withdrawal 1000 and I got money. After complain in customer care, after 15 days they say contact to your branch. In beach, bank officer saying you had got 1000 money and now you are loeing. These officer not giving any help while they want to I m forget my money. Please help me for further action. I m attaching my statement of 4.9.17, which is showing tranjection ID for both of tranjection. Thanks with regards.