Union Bank Of India — transaction failed through ubi upi

Sir,
I dharmendra maddheshiya s/o om prakash maddhesiya from deoria. To support smart india and also save our time i have a transaction on date 09/08/2017. Time : 14:47. But money is debited my account and the receiver did not receive money from me. And showing transactionis failed.
Plese help me sir as it is possible. That's money is my yonger brother college fee (35000.00). Before this complaint i have done alot of complaint to ubi upi and also submited a application to our bank ubi (Union bank of india, deoria).
After this i could not get any responce from bank or upi.
Sir, today is 20/08/2017 and now i felt very sad and tears in our eyes. I belong to rular area how it is difficult to survive ourself and send money for yonger brother studies. Please please help me as it is possible.
Thank you.

Transaction details.
Txn id : uob296ccfc00f594a23b15da11e58e50b9c
Txn ref id : (Complaint refer id): :[protected]
Amount : 35000.00
Date: 09/08/2017
Time: 14:47

Receiver details
Name : vicky maddheshiya
A/c no. [protected]
Branch : ghajiabad (Sanjay nagar)
Bank : pnb