[Resolved] Union Bank Of India — Union bank of india android application fraud

JohnR

from Bankura, West Bengal

Apr 21, 2017

Address: 791110

Website: "Digi Purse" android application by Union Bank of india.

I have recently downloaded union bank of india android application called "digi purse". After making an account in the app, i added ₹ 5000 from my sbi bank account into it. The amount was debited from my sbi account.

Your payment of rs. 5000.0 successful. Amount will be reflected in your digipurse 4607 xxxx xxxx 8923 in 24 hrs. Info: topup/[protected]/

It said that the amount added will be shown in my balance after 24hr. But its been three days. No money has been credited and no balance is shown. I have tried to contact the developer of the app. But there is no reply.

I am thrown into an state of dilemma. I want to get my hard earned money back from a seemingly scam and fraudalent application by the bank.
Kindly, please help me.

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Apr 27, 2017

Complaint marked as Resolved

The bank contracted me through email. The email address is digipursecare1@unionbankofindia.com. Even after that it took quite sometime for the matter to be solved. But anyway it got solved. And iam at peace now.

Union Bank of India customer support has been notified about the posted complaint.

Apr 26, 2017

Updated by JohnR They only ask my register number and again and again and again abd doesnt say or do anything. Wasting my time, energy and money. I have given them the whole detailed screen shot of my account and still no reply.