Union Bank Of India — want money back

Address: 411015

I had logged the complaint in last month waiting for the result want to know the progress of the complaint whats the union bank is sleeping there mail ids are also connected to there own server as still how long should i wait for the result i have also fired the complaint with the bank manager but stil the manager is not responding for it according to him i have to file the complaint here and there but is not responsible. The only thing i want the money back as soon as possible its a request