United India Insurance Company [UIIC] — non receipt of claim amount under domiciliary treatment.

Address: 752019

I am akshay misra, retd employee from andhra bank. I am covered under group health insurance. I have submitted a claim for domiciliary treatment of self and wife in may 2017. I had submitted claim form duly mentioning bank account details and had also enclosed copy of cancelled cheque. However, insurance company on 15/05/2017 remitted the claim amount to an account which was already closed and hence the money bounced back to the remitter.

After continuous follow up with the tpa (Paramount), and as per their advice i resubmitted the bank details along with another cancelled cheque in june 2017.

However i have not received the claim amount so far. I am in constant touch with tpa who informs that they have reuploaded the correct account details to the insurance company and the same is to be applied at insurance company end. I have followed by mail with your officials and customer care dept but no reply so far. I request you to look into the matter.

Name. Akshay misra
Organization. Andhra bank
Staff code. 8363
Phs id 23363775 e & w
Claim for domiciliary treatment
Claim no 1922951 for rs 20115
Claim no 1922944 for rs 4366

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