United India Insurance Company [UIIC] — not responding about facility and also not providing proper documents.

Address: Kamrup Metropolitan, Assam, 781014

Website: uiic.co.in/uiiccontactus

Dear sir/madam,
Myself is surajit misra. I have purchased a family health insurance policy from united india insurance company ltd. On 18/01/2017. My policy number is[protected]. Myself, my spouse and my daughter (One year old) are the part of this policy. On september my daughter was admitted in a hospital in karad, maharashtra. After that i am desperately contacting with the customer care o[censored]nited india insurance company ltd. I have send several mails to the available mail id's of this company, but, i am very disappointing about their attitude and response against my mail.in-fact they did not send any reply and response against my inquiries!!!. I have purchased this policy through online and the amount i have paid that is rs. 10902/- for the one year. This is not a nominal amount for a policy, but, the situation was created during my daughter's hospitalization was horrible. I am getting nervous about this policy and i would like to take strong action against this policy maker company. I have attached all. Pdf files of my mails which were send to the customer care of this company. Please take a look at this and i will be very happy if this company can be ceased for ever. Please take a look at this.

Thanks
Surajit