United India Insurance Company [UIIC] — partial claim payment even have zero dep insurance of my car

Address: कुलविंदर सिंह आहुजा KULWINDER SINGH AHUJA क्षेत्रीय प्रबन्धक/Regional Manager यूनाइटेड इण्डिया इंश्योरेंस कं. लि./United India In

I had sent my vehicle renault kwid (Reg up78fh3911) for repairing to m g chariots pvt ltd lucknow on 02062020 and insurance company alloted a surveyor santosh kumar after so many call i have provided all required documents asking from surveyor during covid-19 pandemic.

As my earlier claim was cashless from united india but this time company insisted me for prepaid and surveyor assured me as your policy is zero dep whole amount will be reimbursed on your invoice only cut of minor amount as a claim file charge and i was agreed on it. I have paid rs 47368/- on 21062020 to m g chariots pvt ltd lucknow and received my vehicle, after so many call to surveyor and uiicl manager they disbursed rs 32537/- through neft on 15072020

I have called mr manoj srivastava for amount they told me surveyor made a survey of only this amount, contact to surveyor. Then i contacted surveyor santosh kumar for recheck my calim he replied me service center not asking me for supplimentary item then i call to service center they replied me we have submitted all required supplimentary item to surveyor santosh kumar and informed him for supplimentary.

I have a complaint with uiicl manager mr manoj srivastava ji and surveyor mr santosh kumar ji for not assisting me properly and misguided me about my claim.


When i have zero dep insurance from united india insurance company ltd (Policy no [protected]p[protected] and my previous claim have been settled on invoice of service center then why this time not.


Uiic, claim#, [protected]c[protected]

Kindly look into my matter and reassessed my claim as soon as possible and informed me for any updates in my issue.