Jan 02, 2017
Updated by Aleti Durga Hari Prasad Sir, This is to bring to your notice that I (Kaki Jagadamba) was travelling from Madhurawada to Jagadamba junction in an auto. During the journey, someone theft my apple IPhone 5s mobile with IMEI No [protected] & Mobile No [protected] of IDEA Network. . I lodged a complaint in the local police station. The mobile wasn't traced and was given a non traceable certificate highlighting that I lost my mobile.I Have send the Original Documents to Universal Insurance Brokers Pvt Limited to claim insurence in
Now the "Universal Insurance brokers Private limited." claim got rejected saying the claim would be valid only in case the phone was theft by someone and not if it is lost.
Upon informing the same to the police, they said that from May2016 onwards they were issuing only certificates with a format in lost condition. Now again I went to the insurance firm saying what the police said me that my claim would be valid as it is theft by someone but by the new police norms, they only issue lost certification for mobiles even if they are theft.
Frankly speaking, the certificate issued by the police is sufficient for claiming my insurance but the insurance firm isn't heeding my plea. I have to pay EMI for my mobile till June, 2017. I would incur heavy loss if I didn't get the insurance for my mobile. I'm helpless in this regard and I expect you to intervene and look into my plea at the earliest possible by getting the insurance firm pay my insurance to me.
The mobile bill invoice and the police complaint and photocopy of my identity are also attached.
Anticipating a quick response.
Thanking you.
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