Upsc — payment not refunded

Address: FF-06, Art Guild House, Phoenix Market City, Kurla, Mumbai, Mumbai City, Maharashtra

Website: www.ufaber.com

Hi,
I had a consultation from rahul saraf to enroll in their course. He was 24*7 available to consult me through to enroll with them.
I made the payment right while talking to him and just next mornjng i decided to withdraw i didn’t feel comfortable in taking e course further.

Rahul assured that money will be refunded but i should rethink and be motivated to study for the exam. I insisted and said if i want to continue i’ll come back to him.

After that he has been completely ignorant and late in responding to my refund queries.
They were completely on their toes when it was the time to enroll, but as soon as refund was requested they have completely ignored the requests.

On 11 th september i was told i would be sew refund within 8 days. After that they have just been postponing the deadline and now they have stopped responding at all.

I’m living and working in new zealand at the moment and there’s no other way i could get hold of them to refund my 13000/- rupees which i paid through my international debit card on their ufaber portal.