UPSRTC — false m ticket

Website: Redbus

I booked a ticket through redbus for a non ac seater bus from kanpur to lucknow at 7:45 am on 31st may 2018, upsrtc being the travels. I paid a sum of rs. 136. I didn't get any message telling the contract number of driver or the bus number. I got on a upsrtc non ac seater bus which was scheduled at the same time. When i showed the conductor the m ticket sent to me by redbus, he said there is no online booking for a non ac upsrtc bus. Then i had to buy a ticket again paying him by cash. I want my money to be refunded back.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
 
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Tickets

I missed my bag in upstrc faizbad depot bus and it number is 00046411 today only.it is of black colour

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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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