My order #144489 was placed on 7th Jan and after receiving the order the quality of the dress materials was pathetic. The price charged is exhorbitant for the low quality materials sent to us.Raised return several times for more two times..but no use.Now they are saying Policy Change and asking us to do the return courier. I seriously doubt whether my money will be refunded after I send back the products.
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Aug 7, 2021
Complaint marked as Resolved
Uttam Vastra customer support has been notified about the posted complaint.
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To return our product, please fill up the refund form.
The link to refund form has already been sent to you on your email id.
After you fill up the refund form, your return process will be initiated.
Your order will be picked up by our courier person within 5-7 working days.
After we receive back your order, your refund process will be initiated, and your refund will be transferred to your Account within 3-4 working days.
Kindly request you to fill up the refund form that has been provided to you via email, so that we can process further.
Appreciate your time and co-operation.
For further assistance, contact us at [protected]@uttamvastra.in or [protected]@uttamvastra.com
Thanks & Regards,
Uttamvastra Support Team.