[Resolved] Uttamvastra.com — For Refond ..no respond by uttam vastra

anuti

from Jaipur, Rajasthan

Apr 30, 2016

Address: 395010

Website: uttam vastra

This is my third time complain. I ordered a product from uttamvastra.com with order ID 273099 and it was delivered to me on feb 2016. i applied a return and refund on that day but till now there is no response from this site.I called approx 10 times to customer care executives they said that at my address pick up service is available but till now no one come to pick up the product and every time they said wait for a week and when i called on the number male customer care executive said i can only forward your request and i cannot do anything in a very rude tone that's shows ethics of him and your company also. i[censored] people don't have a policy for refund and return then clearly mention it on your website .Don't try to fool the customers. Never want to buy anything and refer anyone to this fake websites and there product.

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Aug 8, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

May 4, 2016

Verified Support

Dear Anita,

I understand your concern to receive a Refund and Pickup for your Order: 273099.

I would like to confirm that your refund for Order No: 273099 has successfully done by us in your bank account which you have mentioned in the refund form. Below are the details:

Order No: 273099
Product Code: UV-89780 – Green Embroidered Semi Stitched Designer Dress Material
Amount: 699
Bank Reference No: CMS[protected]
Date of refund posted to your Bank account : 28th April 2016

You can also confirm this refund on your bank statement.

In regards to your concern to pickup your product, we will get the product picked up on priority via FedEx.

If you have any further queries, you can contact us on [protected]@uttamvastra.in, We will be glad to assist you.

Thanks & Regards

Uttamvastra Support Team