Uttamvastra.com — I am complaining about not returning my dress which i have ordered since 20 days.

Address: 560037
Website: www.uttamvastra.com

I bought a anarkali dress from uttam vastra.com but it is a deffective piece.so i need to return it. i called the customer care many times and the reply was very bad i was not at all satisfied by what they said.Urgently m leaving this place so i need to return it as soon as possible but still i did'nt get any help or response from uttam vastra.com side.Whenever i called to customer care, the only thing they said to me that within 4/5 business days the courrier person will come to u and your product will successfully return.Its already 9days but they did'nt sent any person till yet.On the 9th day when i called them, they said me m giving you a address and you please go there and courrier the dress by own.This is very bad response i ever get from this site.This was my experience of buying anything from this site and will last too.
I will also recommend others that never ever buy from uttam vastra.Never go for this site guys...They ditch you !!
Who ever see my complaint Please i am requesting you take a strong action against them.That step will helpfull for me and others too.
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Uttam Vastra customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Mona,

We apologizes for that, your request has forward in our Purchase Department.

We will try to resolve your problem as soon as possible.

If you have any query, please contact us at - [protected]@uttamvastra.in OR [protected]@uttamvastra.com with your order detail or contact detail

Thank you!

Regards,
Uttamvastra Support Team
I have ordered one saree 4 days before but the status is still pending. and now after reading the other customers reviews am not at all willing to continue my order.

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