[Resolved]  Uttamvastra.com — Order number: 374805

Address: 560083
Website: Uttam vastra

I had orders a lehanga from uttam vastra. But the quality of the cloth is very poor. I had requested for the return of the product. But no response from ur side. I called customer care but waited for 6 min no response from u people. Do solve it as soon as possible and refund my amount.
Order no. 374805
Amount: 599
COD CHARGES: 100
TOTAL: 699
PLEASE SEND A COURIER PERSON TO PICK THE PRODUCT AND REFUND THE AMOUNT AS EARLY AS POSSIBLE.
AT LEAST RESPOND WHEN WE CALL TO THE CUSTOMER CARE. SIMPLY DONT KEEP US WAITING.. SOLVE THE PROBLEM AS THE EARLIEST..
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Aug 8, 2021
Complaint marked as Resolved 
Uttam Vastra customer support has been notified about the posted complaint.
 
3 Comments

Comments

Dear Aparna,

Apologize for facing such kind of issue.

We will arrange your return pick-up earliest.

When we received our products then we will initiate your refund.

Regards,
Uttamvastra Support Team,
Recieved product without sleeve and no embroidery Order: 252752, i asked for refund on feb 17, the product was picked up and refund assured but i am still waiting and its 28 th march ??? everytime i am told 5 to 6 days ...its been more than a month ? why the delay
Dear Mr. Aparna,

I would like to confirm that your amount of Rs. 699 for Order No: 374805 has been successfully refunded by us to your bank account which you have mentioned in the refund form. Below are the details:

Order No: 374805
Product Code: Yellow And Orange Net Embroidery Lehenga Choli (#UV-92690)
Amount: 699
Bank Reference No: CMS[protected]
Date of refund posted to your bank account : 18-MAY-2016

You can also confirm the refund on your bank statement.

If you have any queries, you can write to us on : [protected]@uttamvastra.in . We will be glad to help you.

Thanks & Regards

Uttamvastra Support Team

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