[Resolved] Uttamvastra.com — Product ordered is not delivered yet..

madhu286

from Khammam, Telangana

Apr 6, 2016

Address: 522403

Website: www.uttamvastra.com

I ordered the combo pack of chudidhar material with cost of 5659 rs/- on 22nd march 2016, we paid the amount through sbi online.. And they given me a mail with generated track number #336701. When ever i track that it does not display (Not existing), and the supportive team always tells me irrespective answers.. What you people think about your self. You are playing games with customers. If you are unable to send products to the customers then dont show offers.. If my product will not available for me these days i will file a police case on you people..

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Aug 7, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

Apr 6, 2016

Verified Support

Dear Ms Kambala,

I apologize for the inconvenience caused due to delay in receiving your order : 336701

We have checked the status of your order no: 336701 and see that it has been dispatched via FED EX courier on 30th March, 2016. The tracking number for your order is :[protected]

I would like to assure you that your order will be delivered to your address in a maximum of 24 hours as it has already Reached FED EX office in Vijaywada - Andhra Pradesh.

You can also track your order via the tracking number mentioned above from FED Ex Website :

https://www.fedex.com/apps/fedextrack/?cntry_code=ca_english

We appreciate your time and patience.

Thanks & Regards

Uttamvastra Support Team