[Resolved] Uttamvastra.com — Purchased online & filled for return (no response from the company)

tajindersinghbola

Apr 17, 2016

Website: www.uttamvastra.com

Hi

I am writing this as this company is nothing but just a spam company who is running a online business to put customers in distress and take the hard earn money. My order number: 338522, I ordered a pink cotton clothing through uttamvastra.com. The material I received was used, low quality. I filed for the return of the money through the process they mentioned and claim as they will return it in the said number of days, its been more than a month, the material has not been picked up and the money has not been returned. I spoke to the customer service numerous times and has not been solved till date. Its been very frustrating and disappointing from the end of the uttamvastra.com

Regards

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Aug 8, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Apr 20, 2016

Verified Support

Dear Parminder Kaur,

Apologize for inconvenience caused. Your return request has under process by Uttamvastra.

You have placed the Order at 25/03/2016 for COD.

We will inform you before picked-up our parcel and try to give better service for our valuable Customer.

Appreciate your time...

Regards,
Uttamvastra Support Team,