[Resolved]  Uttamvastra.com — Refund of money on return of the product

Address: Surat, Gujarat
Website: www.uttamvastra.com

I bought an anarkali salwar priced rs 1358 (order no: 414539) from your site and i sent back the product on 27/6/16 via india post (speed post charge rs 138). i didn't receive any messages for long time and later on 5/7/16 i got a call asking to which account the money should be transfered. again i didn't get back the money and i mailed to your id [protected]@uttamvastra and got a reply that the amount will be refunded within 6-7 days. but yet it was not credited to my account. i tried in the contact numbers given many times but i couldn't reach them. please make provision for refund as soon as possible. i am here attaching the image of speed post receipt.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Uttam Vastra customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Sruthi Das

Your payment will successfully forward in your account by Uttam Vastra on 19-JUL-2016

Please Confirm you’re A/c statement first.

Order No: 414539

A/c Name: SRUTHI DS

Amount: Rs. 1358.95

You’re Reference No: CMS[protected]


Regards,
Uttamvastra Support Team,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uttam Vastra
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    405
    Pending
    162
    Resolved
    174
    Uttam Vastra Phone
    +91 79 3091 3503
    Uttam Vastra Address
    106 / Shri Mahavir Textiles Market, Surat, Choryasi, India - 395010
    View all Uttam Vastra contact information