Uttamvastra.com — Regarding refund

Address: New Delhi, Delhi, 110001

Website: uttamvastra.com

With reference to the order no: #257641, I had ordered one unstitched suit piece online which was delivered to me on time.
As the item delivered was not as mentioned in the product details, I opted for return of this product.its been more than a month but nobody has collected the product for return as yet. i got 2 replies for my e-mail but nobody turned up yet.

I am following up for almost a month now. Is this the way you deal with your customers ? I usually purchase from jabong and flipkart, this is the first time I placed the order with uttam vastra but if this is your attitude towards your customers I regret to say that I would never even login to your website.