[Resolved] Uttamvastra.com — Requesting for refund from last 1.5 months

DeepakSiingh

from Delhi, Delhi

May 5, 2016

Address: New Delhi, Delhi, 110018

Website: www.uttamvastra.com

My order number is 236375 and amount for that order was 2097. As i was not satisfied with the quality of the product, I decided to return it and request for a refund.
Returning the product was smooth, I thought the refund would take max. 3-4 days but after 7-8 follow up calls and 3 times filling the refund request form they are unable to provide me the refund of rs. 2097
I want to know the reason behind this leniency??
Will i get my money back or not?

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Aug 8, 2021

Complaint marked as Resolved

Uttam Vastra customer support has been notified about the posted complaint.

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Uttam Vastra Customer Care

from Surat, Gujarat

May 19, 2016

Verified Support

Dear Deepak,

I would like to confirm that your amount of Rs. 2097 for Order No: 236375 has been successfully refunded by us to your bank account which you have mentioned in the refund form. Below are the details:

Order No: 236375
Product Code: (UV-154676 / UV-87242 / UV-70100)
Amount: 2097
Bank Reference No: CMS[protected]
Date of refund posted to your bank account : 18-MAY-2016

You can also confirm the refund on your bank statement.

If you have any queries, you can write to us on : [protected]@uttamvastra.in . We will be glad to help you.

Thanks & Regards

Uttamvastra Support Team