Uttar Pradesh Power Corporation [UPPCL] — No Electric pole for new connection of Nagar Nigam light

No Electric pole for new connection of Nagarnigam light, tried multiple times for new connection from Nagarnigam light connection but no response from any where, waiting from approximately 3years for the electricity pole and many others in queue for new connection.
So requesting you to please look into it and resolve this long pending issue,
hopefully you guys will take appropriate action to resolve this concern asap.

Thank you