Uttar Pradesh State Road Transport Corporation [Upsrtc] — failed transaction not refunded in my account

Website: upsrtconlinebooking.com

Hi team,

I have try to book a ticket form upsrtc website on 14/10/2017 at 9.45 pm

With user id: amitranger but after payment amount if 1558 is debited from

When i coordinate with customer care then they inform that transaction was failed and money will be credited back with in 5 days but after 9 days has been
Passed but money is not credited back in my account

Please help be regarding the same

Account statement is attached

But after sending 18 mail to online. [protected]@upsrtc.com not a single reply come from there side please help me regarding the same
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
 
1 Comment

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Sir,

plese send me Samart Card NO. & Trimax Reference Number

My Payment Transaction No[protected]IGABWUGZW5

Rs. - 554.84

Date - 24 Aug 2017

Name - Bhola Gupta

Father Name - Suresh kumar Gupta

Add. - Baur Bajar chauk bisanda road Atarra (Banda) U.P. 210201

Mo. NO. - [protected]

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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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