Uttar Pradesh State Road Transport Corporation [Upsrtc] — Payment for Bus ticket

Hi,
have booked 1 ticket for Bareilly Satellite to Kaiserbagh Lucknow via Moradabad Pavan Hans Volvo.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked. I booked ticket from Bareilly to Lucknow
Please refund my money back.
Either send me ticket details as soon as possible for tickets dated 26.02.2022, 02:35 hours for amount paid 688.00 Rs.
Refund my amount to the bank please. The bank statement clearly mentions that amount had been transferred to upsrtc account.
I'm attaching the screenshot of the bank statement too for your assistance.
Kindly refund my money back.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Mar 19, 2022
Updated by Wasif007
Haven't received the refund yet.
 
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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