Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund not done since 15 days

Address: 418H/226, sec D1, LDA COLONY, KANPUR ROAD, LUCKNOW 226012

My name is atin srivastsva i booked a ticket on 6th march 2021 from lucknow to sakthinagar from my upsrtc id atin101. And the amount got failed 2 times but the amount has not been refunded till now. Very poor service by upsrtc have mailed many times but no reply even. They said it will be refunded in 7 To 10 days but it's 15 days still no refund I have mailed many times and attached the screenshot but still no help has been given
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
 
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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