Sir, with regret I post my complaint for unprofessional dealing o[censored]TC services. I booked my online ticket with PNR 475J[protected] from Delhi ISBT to GHANSALI. after reaching Delhi ISBT it was the first shock to know two buses murged i.e. GHANSALI and uttarkashi.. Then at this Corona precautionary measure time standing passengers allowed. Each and Every passenger was charged Rs 50 as Sleeper ticket.. online tickets holder also charged the amount and divert the route without any information... The gpf tracking of route was not enable.. so pathetic ... Is UK government aware of this unconditional services without prior information at least to online ticket holders.. so that we wish or not wish to travel.. poor experience..
Sir, Please find the cause of mismanagement in UTC services and punish the defaulters for creating inconvenience and damaging faith in UTC.
I will be obliged if you take some firm step for improvement.
Thanking you
Satish Kumar Was this information helpful? | 
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