Address: 573112 | Website: www.vguard.in |
With reference to my complaint number
[protected] and your Closure Code: 5856 i would like to bring it to your notice that, its 4th day since i lodged the complaint and so far nobody shown interest to call back and enquire about the compliant atleast.
But when i tried to call and enquire with your service center "Siddaganga Services - 110835" Hassan, i experienced loose talks from the irresposible lady by name Ms.Kavya who received my call.
When i said "Your website assures within 24 hours V guard service man will contact me and now its 48th hour and nobody contacted me since i lodged complaint..!!"
She blindly said "your UPS board has big technical issue so we are waitting for new board from main branch which will take one week time..!!!"
Strange part is, How come she came to know about the problem of the Inverter when no service engineer come and tested it personaly..!!
When i raised the same question she said we cant send service engineer till Saturday". Is this the kind of service i am getting from a well known reputed company V-gaurd..!!?
Now to whom i have to contact to raise the issue against these people.?
Santhosh
[protected]
[protected]@gmail.com Was this information helpful? |
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