Vakilsearch Legal Solutions — Company registration not done and no update

Ticket #3372908. Fraud company. I paid Rs.8555 to register a private limited company. They emailed it will be done in 7-10 days. Been one month now and only one step is completed. No movement, unskilled workforce and no management. RM never picks up the call. No response. Have raised 100+ escalations so far. I have 20 days before the reserved name becomes invalid. If my work is not done, I will sue this fraudsters.