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Vefro Complaints & Reviews

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Updated: Jan 21, 2019
Complaints 84
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Vefro reviews & complaints page 4

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J
Jai9417
Jan 23, 2016
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Wrong shoes

Address: Agra, Uttar Pradesh, 282010
Website: Vedio. Com

I brought one pair of black Red ferrari mens casual shoes but they deliver wrong colour shoes so I want my money back...
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G
Gaurav884
from Pune, Maharashtra
Jan 23, 2016
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Product

Address: New Delhi, Delhi, 110015
Website: Www.vefro.com

Need to exchange the delivered order because I have ordered Blue/Red shoe but received Black/Orange shoe.
Called several times to the customer care and owner of the site Dheeraj Gupta on +[protected] and +[protected] respectively. But call was not answered. Also, they are not replying to my emails, sent mail on [protected]@vefro.com and
[protected]@gmail.com.
Please case a file against them or inform them to exchange...
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N
nikunjgoriya
from Ahmedabad, Gujarat
Jan 23, 2016
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Delivered wrong and poor shoes quality

Address: New Delhi, Delhi
Website: www.vefro.com

I have purchased shoes from online store - vefro.com, however they have delivered wrong and poor quality shoes. My order id is : 10687. I have returned it back on their address on my own shipping cost. Product price is 1299 rs. I have sent email regarding cashback on - [protected]@vefro.com along with my bank account details since last 5 days.They are not responding and picking up call.

I want my cashback of rs.1299 + return shipping...
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S
Sameer Sheikh
from Noida, Uttar Pradesh
Jan 21, 2016
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Wrong and chip product delivery

I bought 1 sets of shoes, but the company delivered me wrong shoes ! i wanted return the product ! i put a return request ! i dint get any response ! i sent them mail, on that date 19/01/2016..

Order ID: 9638
Date Ordered: 11/01/2016...
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J
Junaid Ehmad
Jan 20, 2016
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Shoes

Address: New Delhi, Delhi, 180007
Website: vefro.com

Vefro give me wrong and cheap product, now i want to return the product but they didn't reply.
plz plz plz help me to get my money back.
my order id 9576
waybill/tracking no.[protected]
my email address. [protected]@gmail.com...
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S
Sameer Sheikh
from Noida, Uttar Pradesh
Jan 23, 2016
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Wrong deleviry of shoes Order no. 9638

Address: Ahmedabad, Gujarat, 380001

I book the order for the shoes and the delivery which i have received is not as per my order, , and the customer care number which is given on the companies site is not responding or attending so it is the poor and negetive response from the company
Order no. 9638
my mobile number : [protected]

give me response as early as possible.....
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N
nikunjgoriya
from Ahmedabad, Gujarat
Jan 18, 2016
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Wrong and Poor Quality Shoes Received

Address: Ahmedabad, Gujarat, 382330
Website: www.vefro.com

I have bought shoes from online shopping website - www.vefro.com worth Rs. 1299. I have attached photo of shoes (right-shoes.jpg) which i have ordered and shoes which i have received (wrong-shoes.jpg). Shoes color, pattern and brand are totally different from what i have chosen on the site. Also, the quality of shoes is poor. I have returned that shoes via shipping company on my own money. Return delivery charge i paid is 180 Rs....
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shubham padamawar
Jan 15, 2016
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Wrong shoes colour collected from you.

Address: 431602

Order #10527 the waybill/ tracking no.[protected] i will collected a wrong product from you so please give me the right product...
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Sahil Mann
from Gurgaon, Haryana
Jan 15, 2016
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Red black ferrari shoes

Website: vefro.com

I want to return the product. Name :- Sahil Mann Order Number :- 10215 Please reply to my complaint or I have to go to consumer court...
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U
uppari
from Mumbai, Maharashtra
Jan 14, 2016
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Not refunded the money back

Address: 400072
Website: They are not REFUNDING my MONEY .(vefro.com)

I have cancelled MY ORDER back before MORE than 6-DAYS. But I have still not get my back(not get the money REFUNDED). Details regarding My Oder are My WAYBILL NO:[protected] & My ORDER ID:9196. And I done My PAYMENT through ONLINE i.e. through PRE-PAYMENT So please do refund my amount as early as possible ....
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uppari
from Mumbai, Maharashtra
Jan 7, 2016
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Invalid pin code number given

Address: 400072
Website: About changing my PostalCode i.e Pincode

I have booked Shoes from Vefro.Com back before 10 days. I have given a wrong Pincode number while ordering . I have given pincode:400092 but my CORRECT pincode:400072 My WAYBILL NO:[protected] & my ORDER ID:9196 So please do changes as early as possible . I have tried to call on customer care number but you are not picking the call. So Please do the necessary changes and deliver my order as early as possible....
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pankaj074
from Mumbai, Maharashtra
Jan 5, 2016
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Wrong shoe delivered by them

Address: New Delhi, Delhi, 110059
Website: www.vefro.com

Well I placed an order of a pair of shoe for birthday of my cousin and I must say, this is the bad and the worst customer service I have ever had. Just opened the box and I am writing this email now. First of all, you people don't have any direct number to call on your website and second thing, I haven't got what I have placed. I placed order of black shoe and it is really embarrassing when I opened the box, a different color shoe is in...
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I
inder mohan singh
Jan 4, 2016
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Issue regarding shoe size

Address: New Delhi, Delhi, 110015
Website: www.vefro.com

Hi, Order no:9219 I have purchased a Dry Men Black/Red Ferrari Edition Breathable Shoe but having problem with it Size-8 l i want size-9. I have a sent a mail twice but no response recieved ....
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O
Ombir yadav
from Delhi, Delhi
Dec 20, 2015
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Bad quality product

Address: New Delhi, Delhi, 110015
Website: vefro.com

I have purchased a pair of shoes from vefro.com an online shopping website. but i have received a bad quality product. Payment has already been done. I have also called their customer service number, but no one is picking up call over there. I have also generated a complaint on their website and also sent them a mail for raising the complaint for the cashback. ut i am fed up now, as i have been trying to contact them since last 5 days....
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K
karan2001
from Delhi, Delhi
Dec 17, 2015
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Regarding exchange of product

Address: New Delhi, Delhi, 110026
Website: www.verfro.com

Guys i have seen a lot of complaints against these IIT company... i know they will not respond... i have been trying to contact them since long but yet not succeded...

So i tried another thing.. i made a fake id and ordered products from there once i got the delivery i took the product and refused to pay them...

The courier company will also come to know about such a company and you can some return of your money...
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B
Benoy Wilfred
Dec 15, 2015
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Exange the product to different size

Address: 560043
Website: vefro .com

Hi I want to return the shoes due to imperfect size i was mail you about my return but still i didn't get any response My order no :7649, i need a bigger size same shoes...
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K
Khanamjadali
from Dehra Dun, Uttarakhand
Dec 11, 2015
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Retuer 2 sets of shoes

Address: New Delhi, Delhi
Website: Vefro.com

Sir I want to return 2 sets of shoes due to imperfect size i was mail you about my return but still i didn't get any response My 1st order no. Is - 6810 2nd order no. Is- 6812...
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amankaushik143
from Gurgaon, Haryana
Dec 5, 2015
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Return the product

Address: Chandigarh, Punjab, 160101
Website: www.vefro.com

Hi, I want to retrun the product because of that i did not get the good quality . i already put the request on the vefro website but i did not get the response. please let me know the processor to return the product. i am very disappointed about that because of that i have already email to [protected]@vefro.com and [protected]@vefro.com but did not get the response....
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latasingh
from Delhi, Delhi
Nov 18, 2015
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Wrong product

Address: 110084

Hello Sir, My Oder no=5212 I have purchased a pair of shoes from vefro.com an online shopping website. but i have received a shoes of wrong size. Payment has already been done. but now i have to replace it with one size higher than they shipped. I have also called their customer service number, but no one is picking up call over there. I have also generated a complaint on their website and also sent them a mail for raising the...
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K
kiru jc
from Aluva, Kerala
Nov 12, 2015
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Return of products!

Address: 600056
Website: www.vefro.com

I bought 2 sets of shoes ! since the size is not perfect ! i wanted return the product ! i put a return request ! i dint get any response ! i sent them mail, on that date i got the product nov 7 2015 !!

Order ID: 5387
Date Ordered: 04/11/2015

Your order has been updated to the following status:

Shipped

To view your order click on the link below:
http://www.vefro.com/index.php?route=account/order/info&order_id=5387br...
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