Vero Forza — I request you to issue my full refund

Address: FLAT 503, FLOOR-5, B WING DALKHANIA APPARTMENT, NEHRU ROAD, SANTACRUZ MUMBAI Maharashtra 400055 , - India

Website: www.veroforza.com

Date 30 October 2022 I paid 299 rs for mobile gamming finger sleeve on your Vero forza official website it was showing my ( order #18998 ) pending payment so I canceled it I have paid 299 rs through Paytm UPI app I tried to email you but [protected]@veroforza.com shows email address not found I have requested refund from you 3 to 4 times in contact us on vero forza official website but till now I have not received any reply from vero forza.
please refund me the full amount immediately

Please find attached file as Proof

Hounarble consumer complaint forum please help me...🙏