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Videocon Industries Complaints & Reviews

www.videocon.com

2.3

Updated: Nov 11, 2024

Complaints 4627

Resolved

2094

Unresolved

2533

Good! Videocon Industries values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Videocon Industries step up their efforts to fully resolve all complaints 👍

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Non suspension for 90 days for d2h account 98955978

Temporary suspension didn't happen for d2h account 98955978

Requesting to get refund for hd setup box which was ordered from d2h.com

Most useful reviews

from which dealer i will collect the remote

in my videocon d2h box error \"smart card not paired with box \"

e30-4 validating smart card

Videocon Industries reviews & complaints(4627)

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Address: vpo Bhang Rola sector 87 Gurgaon Haryana 122505

I am calling Videocon service center ([protected]) for refrigerator repair but the misbehave and use abusive language
refrigerator not cooling
PCB not working
mobile [protected]

Address= VPO Bhang Rola sector 87 near Guru Drona Charya school Gurgaon Near Imt Manesar Haryana...

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Address: Service Centre @ 74171 15754

I had lodged complaint about error in display and stoppage of air conditioner on start. The authorized service center deputed technician on 23 August 2024 and on inspection lack of gas was identified. The gas was filled and technician returned by taking Rs. 2, 900/- as charges without giving any receipt. Thereafter, it was observed that after operating for 4-5 min. the water is sprayed through the rotating fan. The same was intimated to technician...

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Non refund of money guaranteed in videocon paisavasool offer dated 29/06/2010...

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Sir, we have purchased lcd TV model no. 2201 in which company has proposed a scheme of refunding money after expiry of 6 year 11months . Inspite of we sending orignal documents to company did not receive refund. My certificate number is 24536. Kindly look into the same and guide us solution to get the amount refunded. Thanks...

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Address: T02 25A, Tower 2, Pashmina Waterfront, Battarahalli

Hello,

I had raised a complaint on Nov 16th 2023 for my washing machine and it has still not been attended. The complaint number i got from the customer care is below.

[protected]VCWM0001.

It was registered under the phone number [protected]. I want to escalate this and get this fixed ASAP....

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Address: Pune

No response from customer care after raising request for compressor...

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Address: NA

Website: NA

We have lodged a complaint for our Videocon 50' TV on 20/8/2019 as it has been not working since 4 years. Everytime we call, we get the same reply that the parts for our tv is not there, as soon as it comes, they will replace it.

We have talked to customer care so many times in the past 4 years but no resolution has been done as of yet and now they cut the calls without even listening to our complaints. Suddenly we received...

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Hi There,

Kindly consider this as a humble request to take strict action against them.

Because of the frequent calls, i had a road accident as I immediately received thinking of a family call.

Please request to take serious action against their policy...

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Hello
I have complained about my package change from 3 months and every time they are saying call on the month end day so we can change the package. When I can on the month end day they say we have changed the packaged and it will reflect next day but again I get the same old package with 30 day lockin and when I call their support they say it's lockin we can't change the package. They are repeating this cycle from 3 months and forced...

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Am a consumer of Videocon since last 6 years. Never had i any requirement of any service post sales of my LED TV. Of late I have called customer care thrice for an issue with the TV.
Every time, the customer care gave me the assurance that technician will call and resolve. To my extreme surprise, no one calls and on calling again they do not have a clue as to what happened with my request.
Today I called up customer care again,...

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I have recharged 200 rs to my old setup box by mistake and need refund back
Ref: ARMN[protected]...

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Address: Vill. Post - Biramsar

I was complainnt about washing Machine body parts
Your engineer not come yet but my complaint is cancelled.
So please provide me ditail why cancel...

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Recharged videocon d2h and also made payment for the setup box. There is no service from them even after making the payment. Customer care unnecessarily ask for more payment for service charges. Horrible service fro videocon d2h....

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Address: Avanti nagar Solapur

Hi Sir,
After recharge it is showing C14 smart card not paired with box I have done three time complaint to [protected]@d2h.com but no response plz solve this problem...

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I am a videocon d2h user with customer id[protected]]. Since from last 1 month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong set top box issue, frequent call denying.

Fresh incident is regarding my purchase of Rs. 2199 for which i should get good quality of picture and services but they have not given. Again i have complained to their customer care so many time to change the box but they...

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I requested for temporary suspension for 90 days for d2h account 98955978 from 10/3 and reducing monthly recharge of primary connection card ending with 28 to 155/ and suspension for secondary connection card ending with 08. Sarbani Deb confirmed the same with copy with brajendra.[protected]@dishd2h.com and nodalofficer.[protected]@dishd2h.com. However neither account 98955978 is suspended nor primary and secondary connection is reduced monthly recharge...

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I requested for d2h account 98955978 for temporary suspension for 90 days for both my card ending with 28 and 08 and nodal officer Sarbani Deb informed d2h account 98955978 was suspended from 11/3 for 90 days and card no ending with 28 has monthly recharge of 155/ and card no ending with 08 has been disconnected.

But I checked neither account is temporary suspension it's still active and monthly recharge of 382/ and no change...

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Hi,
I had called to the customer call centre requesting to surrender my D2h since i shifted & requested for the remaining balance (3 months worth of recharge amount) as i had made yearly recharge last year.
However, the call centre person refused saying no refund would be provided.

When i am not using the service why should i pay the company ? is it a penalty for me to not use your services ?

My...

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I requested to surrender the D2h since i moved. I wanted the refund for my remaining balance of two months as i had recharged for a year.
However, the customer call centre says that no refund would be provided
This is unfair. Eventhough, am not using, why should i pay you ?
My customer ID is 80623940
The call to the customer call centre was made today
Kindly help.
For details contact on [protected]...

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I am writing to raise a complaint regarding a HD Set Top Box I recently purchased from d2h site d2h.com. The Set Top Box was delivered within 2 days and technician was assigned to my request no.

Later, technician called me and said that he can not give connection for recieved setup box. And he did not gave me the proper explanation for this.

I tried to contact customer care to return the box (which is still...

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