Vijay Sales — Order not received

Address: Delhi

Placed an order on 22 May 2024, for Apple iPad 10th Generation Wi-Fi (10.9 Inch, 64GB, Silver, 2022 model) MPQ03HN/A through Vijay Sales website. The order was supposed to be delivered on 25 May 2024. I checked their website for dispatch related information but it seems like nothing has been updated there yet and it's still showing that my order is in process. The payment was done through ICICI Credit Card on a 6 Month EMI Plan. The amount deducted is reflecting on my credit card statement. This is my first time ordering from them and I have had a terrible experience. Tried calling the customer care multiple times but nobody there ever answer the call. I need a final date when my product will be delivered or else I will take legal action and file a case against Vijay Sales for fraud.