[Resolved] Vijaya Bank — amount deducted through imps transaction- refund

9538255576

from Bengaluru, Karnataka

Nov 7, 2018

Address: Bangalore, Karnataka

I have made a payment through IMPS from Vijaya bank mobile banking application. While doing the transaction it showed the transfer failed but unfortunately that amount got deducted from my bank account. I tried to call so many times to the bank customer care, nobody picks the calls. also I have sent email to IMPS team and vijaya bank my branch, there was no response .
Even the opposite party didn't receive the payment pls do the needful get my money

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Nov 7, 2018

Complaint marked as Resolved

Imps ref Rs. 6402.95 Withdrawn from your A/c *********000871 Details: IMPS/831120672015

Vijaya Bank customer support has been notified about the posted complaint.

Nov 09, 2018

Updated by 9538255576 Still no response from Vijay bank
Pls do the needful

Nov 09, 2018

Updated by 9538255576 Still I didn't get refund it's been already two days

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Comments

Philomina Dcunha

from Mumbai, Maharashtra

Nov 13, 2018

This is to inform you that I had sent an IMPS by transaction number[protected] today at 17:18 PM for a larger amount. However, the transaction was unsuccessful and the account was debited for the same.

Requesting your team to kindly look into this urgently an credit the amount back to my account at the earliest.