Vijaya Bank — atm transaction failure

Address: Kolkata, West Bengal, 712232

Transacted at atm for 10000 rupees for which no money was received by me but i got a receipt of funds being debited.
Complained about it both online and in branch but no response received since last 14 days.
I also complained about it to rbi crm as well and waiting for there response.
Sick of the fake promises from vijaya bank employees. Pls help.
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Vijaya Bank customer support has been notified about the posted complaint.
 
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With respect to above subject while transacting money of ₹1100 to my friend account I mistakenly typed account number of my college.
But I typed my friend's account ISFC code, name and mobile number but college account number.
So I request you to please verify and help me to get back my money.

Thanking you

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    41/2, Trinity Circle, M.G. Road, Bangalore, Karnataka, India - 560001
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