Vijaya Bank — behavior of abm palace orchard branch sadashiva nagar

Address: 560080

I would like to complain about assistant bank manager at palace orchard branch sadashiva nagar who behaved inappropriately with me when i went to inquire about credit card non functioning. He was impatient to listen to my problems and instead of calming me down was confronting me. His behavior with me was nasty and not professional at all.
The credit card division in charge too was not behaving well with me and also said at one point of time that "you can close your accounts here" in front of the branch manager. No client would expect this kind of treatment from the bank staff. I am requesting you to look into this matter seriously and act accordingly.